At Avikas Jewellery, we are committed to delivering your favourite jewellery safely, securely, and on time. Every order is carefully packed to ensure it reaches you in perfect condition.

1. Order Processing

All orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is dispatched, you will receive a confirmation via Email, SMS, or WhatsApp (if applicable).

2. Shipping Coverage

We currently deliver across India.

If you have any questions regarding delivery to your location, please contact our customer support before placing your order.

3. Delivery Timeline

Estimated delivery time depends on your location.

Location	Estimated Delivery Time
Metro Cities	2–5 Business Days
Other Cities	3–7 Business Days
Remote Areas	5–10 Business Days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.

4. Shipping Charges

Free Shipping may be available on eligible orders and promotional offers.
Shipping charges (if applicable) will be displayed during checkout before payment.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via Email, SMS, or WhatsApp (where applicable), allowing you to monitor your shipment in real time.

6. Delivery Attempts

Our courier partners will make multiple delivery attempts.

If the delivery is unsuccessful due to an incorrect address, unavailable recipient, or other customer-related reasons, the order may be returned to us. Additional shipping charges may apply for re-dispatch.

7. Packaging

Every order is carefully packed to ensure your jewellery arrives safely.

Our packaging is designed to:

Protect your jewellery during transit.
Preserve product quality and presentation.
Provide a delightful unboxing experience.

8. Address Accuracy

Please ensure your shipping address, contact number, and PIN code are accurate before placing your order.

Avikas Jewellery is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

9. Delayed Deliveries

While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to:

Courier service delays
Weather conditions
Public holidays
Natural disasters
Transportation disruptions
Other unforeseen circumstances

We appreciate your patience and understanding in such situations.

10. Damaged or Incorrect Orders

If your package arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

Your Order Number
Clear photos of the package
Photos of the received product

Our team will review your request and assist you as soon as possible.

11. Failed Deliveries

If an order is returned due to:

Incorrect shipping information
Customer unavailable at the delivery address
Refusal to accept the package

the customer may be responsible for additional shipping charges for re-shipment.

12. Contact Us

If you have any questions regarding shipping or your order, we’re here to help.

Avikas Jewellery

📞 Phone: +91 8591009191

📧 Email: avikas@gmail.com

📍 Address: Bengaluru,Karnataka,India

Shipping Policy