Terms & Conditions

Welcome to Modern Craft (accessible via [Insert Website URL]). These Terms and Conditions (“Terms”) govern your use of our website, services, and the purchase of our products. Modern Craft is owned and operated by Kalidhya Textile, based in Ludhiana, Punjab.

By accessing our website, purchasing our retail apparel (men, women, and kids), or placing orders for our institutional uniform manufacturing services, you agree to be bound by these Terms. Please read them carefully before proceeding with any transaction.

1. Eligibility and Account Accountabilities

• Age Requirement: By using this website, you represent that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.
• Account Accuracy: If you create an account on Modern Craft, you are responsible for maintaining the confidentiality of your credentials and for restricting access to your account. You agree to provide accurate, current, and complete information during checkout or registration.

2. Product Information and Pricing

• Product Descriptions: We make every effort to display the colors, textures, and details of our apparel and uniforms as accurately as possible. However, actual colors may vary slightly depending on your monitor or screen settings.
• Pricing: All prices listed on the website are in Indian Rupees (INR) unless stated otherwise, and are inclusive of applicable taxes unless specified at checkout. We reserve the right to change prices or modify product details at any time without prior notice.
• Manufacturing Variations: As a direct manufacturer, slight variations in fabric dye lots or stitching measurements may occur across different production batches. This is standard in textile manufacturing.

3. Orders, Bulk Orders, and Payments

• Order Acceptance: Receipts of an order confirmation do not signify our final acceptance of your order. We reserve the right to accept, decline, or limit your order for any reason, including stock unavailability or errors in pricing.
• Uniform & Custom Orders: For institutional uniform manufacturing and bulk orders, separate commercial contract terms, production timelines, and advance payment milestones may apply as agreed upon in writing.
• Payment Modes: We accept online payments via credit/debit cards, net banking, UPI, and authorized digital wallets. Orders will only be processed once payment authentication is confirmed.

4. Shipping and Delivery

• Shipping Timeline: Since we manage our own manufacturing process, standard retail retail orders are processed and shipped within [Insert Number, e.g., 3-5] business days. Bulk or uniform orders follow customized timelines.
• Delivery Delays: While we partner with trusted logistics providers to ensure timely delivery, Modern Craft is not liable for delayed deliveries caused by courier operational issues, weather conditions, or force majeure events.

5. Returns, Refunds, and Cancellations

• Retail Returns: We offer a [Insert Number, e.g., 7-day] return or exchange policy for retail clothing, provided the items are unworn, unwashed, undamaged, and retain all original tags and packaging.
• Uniform & Bulk Order Policy: Custom-manufactured uniforms or altered garments are made-to-order and are not eligible for returns or exchanges unless there is a verified manufacturing defect or fulfillment error on our part.
• Cancellations: Retail orders can only be cancelled before they are dispatched. Once shipped, the standard return policy applies.

6. Intellectual Property

All content present on this website—including but not limited to the Modern Craft logo, text, graphics, clothing designs, fabric patterns, digital imagery, and software—is the exclusive property of Kalidhya Textile. You may not copy, reproduce, download, or distribute any material from this site for commercial purposes without explicit written consent from us.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Kalidhya Textile and Modern Craft shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website, inability to use the site, or the performance of products purchased through the site.

8. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes, claims, or legal proceedings arising out of your use of this website or purchases made from us shall be subject to the exclusive jurisdiction of the courts located in Ludhiana, Punjab.

9. Contact Information

For any clarifications, grievances, or formal requests regarding these Terms and Conditions, please reach out to us at our registered manufacturing unit:

• Company Name: Kalidhya Textile
• Brand Name: Modern Craft
• Phone Number: +91 6239996260
• Email Address: kalidhya@gmail.com
• Registered Address: Kalidhya Textile, Hosiery Complex, Noorwala Road, Village Kakowal, Near Thaman Gas Agency, Ludhiana, Punjab – 141007